Our Customer Care Team is here to support you with all municipal inquiries for every department. If you have a question, need assistance, or are looking for the right service, we’re happy to help.
We take pride in serving our community with care, respect, and timely support. No matter your question, Customer Care will help guide you to the right information or connect you with the appropriate department.
Customer Care
For all municipal inquiries, please contact our Customer Care Team.
Phone: 705-325-2315
Email: customercare@severn.ca
Visit the Mayor's Office
The Mayor’s Office supports residents, businesses, and community organizations by recognizing milestones, attending community events, issuing proclamations, and coordinating flag-raising requests. Mayor Mike Burkett and Council are committed to celebrating Severn’s people, places, and achievements while supporting a welcoming and connected community.